To appeal on Etsy for an account suspension you must read these details carefully:
Step 1: Understand Etsy's appeal policy
Before filing an appeal, it is important to understand Etsy's appeal policy. Etsy allows sellers to appeal against any policy violation or penalty within 30 days of receiving a notification. Appeals are reviewed by a team at Etsy and the decision is final.
Step 2: Gather all necessary information
Before filing an appeal, gather all relevant information to support your case. This may include any communication you have had with Etsy, order details, and relevant documentation.
Step 3: Go to the "Community & Help" section
To file an appeal, go to the "Community & Help" section of your account dashboard. This section will show you the "Etsy Help" Tab. After this, you need to scroll down and at the bottom, you need to click on "Contact Etsy Support"
Step 4: Select the "Selling on Etsy"
Here you will get two options on your screen and you need to click the "Selling on Etsy" option. In the next step, you will get multiple options and you need to click on "Appeal a suspended account". Once you have clicked on this option it will redirect you to the next page which is "File an Appeal"
Step 5: Etsy will ask you “Appeal Reason”
In the next step, Etsy will ask you for appeal reasons and you need to write the reason why you are appealing. As you can see below screenshot I have selected a reason “ I haven’t violated Etsy’s policies or had any account issues”
Step 6: Explain your situation
In this case, you will get two options where you have to describe carefully.
On the appeal form, explain your situation in detail. Be clear and concise, and provide relevant information or documentation to support your case.
Step 7: Submit your appeal
Once you have completed the appeal form, click the "Submit" button to send your appeal to Etsy for review.
Step 8: Wait for a response
Etsy's team will review your appeal and make a decision. This process can take several days, so be patient and await a response. You will receive an email notification once a decision has been made.
Step 9: Accept the decision or consider other options
If Etsy approves your appeal, the case will be resolved and any penalties or policy violations will be removed from your account. If Etsy denies your appeal, you can either accept the decision or consider other options, such as contacting Etsy's support team or seeking legal advice.
In summary, filing an appeal on Etsy in 2023 requires understanding Etsy's appeal policy, gathering all necessary information, selecting the case to appeal, clicking on the "Appeal" button, explaining your situation, submitting the appeal, waiting for a response, and accepting the decision or considering other options.