Etsy is an online marketplace where creative entrepreneurs can sell their handmade or vintage items, as well as craft supplies and tools. If you're a seller on Etsy, you'll need to know how to initiate an order to fulfill your customers' orders.
Here's a step-by-step guide to help you through the process in 2023.
Step 1: Receive the order
When a buyer places an order on Etsy, you'll receive a notification through email and on your Etsy dashboard. You'll also be able to see the order details, including the item, quantity, shipping address, and payment information.
Step 2: Receive payment
Once an order is received ETSY will release the payment to your account. You can then withdraw the funds to your bank account.
Or if you linked PayPal with ETSY, in this case, PayPal will release the payment and they will also mention to you in the mail when they will release If you are doing business from India then it is mandatory to have a PayPal account in which bank and card details are linked.
Step 3: Confirm the order
Once you've received the order, confirm it by checking that the item is in stock and that you're able to fulfill the order within the expected timeframe. If you're unable to fulfill the order, you should contact the buyer as soon as possible to discuss options, such as canceling the order or offering an alternative item.
Step 4: Prepare the item for shipping
Once you've confirmed the order, prepare the item for shipping. This may include packaging the item securely, printing the shipping label, and adding any necessary documentation or customs forms. ( in case you are a manufacturer) If you are using the Print On Demand service then they will do that.
Step 5: Ship the item
When the item is ready to ship, take it to the post office or shipping carrier and send it to the buyer's address. Be sure to choose a shipping method that is reliable and provides tracking information to the buyer.( if you are a manufacturer)
If you are using a third party ( Print on demand) then they will ship the product.
Step 6: Mark the order as shipped
After you've shipped the item, mark the order as shipped on your Etsy dashboard. This will notify the buyer that the item has been shipped and provide them with the tracking information.
Step 7: Communicate with the buyer
Throughout the process, communicate with the buyer as necessary to provide updates on the status of their order. Be responsive to any questions or concerns they may have, and be proactive in addressing any issues that arise.
In summary, initiating an order on Etsy in 2023 as a seller involves receiving and confirming the order, preparing and shipping the item, marking the order as shipped, communicating with the buyer, and receiving payment. By following these steps, you can fulfill your customers' orders and provide a positive buying experience on Etsy.